What is Ledger.com/start and why use it?
Ledger.com/start is the official onboarding hub that walks you through unboxing, initializing, and pairing your Ledger® hardware wallet with Ledger Wallet (formerly Ledger Live). It ensures you download authentic software, set a secure PIN, and generate your Secret Recovery Phrase safely — never share the seed with anyone. :contentReference[oaicite:0]{index=0}
Login, app access & common errors
To access accounts you pair the device with Ledger Wallet on desktop or mobile. If you see "Ledger Login not working" or "Unable to login Ledger", check USB cable (or Bluetooth on supported models), confirm device firmware is up-to-date, and ensure the app is downloaded from ledger.com. Fake apps and phishing pages exist — always use official links. :contentReference[oaicite:1]{index=1}
Tip: if a transaction shows "error decline", the device likely requires you to verify and approve details on the physical device screen — review the details and confirm directly on the Ledger®.
Account recovery & 2FA
Ledger® account recovery is performed using your 24-word Secret Recovery Phrase on a Ledger device — not via Ledger servers. Ledger's support docs explain the restore process step-by-step. Ledger devices can act as a Security Key for web 2FA (passkeys), but resetting online service 2FA must be done per-service. Never enter your recovery phrase into a website or share it. :contentReference[oaicite:2]{index=2}
FAQs — quick answers
- Q: Is Ledger.com/start official?
A: Yes — use ledger.com/start for official setup instructions. :contentReference[oaicite:3]{index=3} - Q: My Ledger® app isn't detecting the device — what now?
A: Try another USB cable/port, enable browser/device permissions, update firmware, or reinstall Ledger Wallet from ledger.com. :contentReference[oaicite:4]{index=4} - Q: How do I recover accounts if I lose my device?
A: Restore with your Secret Recovery Phrase on a new Ledger® or compatible wallet; follow official restore guides. :contentReference[oaicite:5]{index=5} - Q: Can Ledger® reset 2FA for my exchange account?
A: No — Ledger manages device security. Reset 2FA directly with the exchange using their recovery flow. :contentReference[oaicite:6]{index=6} - Q: What if an app asks for my seed phrase?
A: That is a scam. Never give your recovery phrase to any site or person. Ledger® will never ask for it. :contentReference[oaicite:7]{index=7}
Conclusion
Ledger.com/start is your entry point to safely using a Ledger® hardware wallet. Always use official downloads, keep firmware updated, and keep your Secret Recovery Phrase offline. Treat your seed like the keys to a vault — protect it fiercely. Stay safe and hodl wisely! 🚀🔐
Official resources: Ledger.com/start • support.ledger.com.